If when purchasing a title document you encountered the message
"Your official copy(s) cannot be electronically delivered. Paper official copies will be sent to you by post/DX"
this means the land registry hasn't made a digital version of the deed yet. Fortunately, it only occurs in very rare cases, less than 1% of the titles. If you were to use their service directly, you'd face the same situation because there's no digital copy available yet. The document will be send to the address you provided when you purchased the first title document.
