To change the recipient name from “Homeowner” on your letters, go to Step 1 of the mailshot creation. After selecting your template, click ‘Manually add address’. In the ‘First name’ field, enter the name you’d like to use (for example, Landowner or Sir/Madam), then enter the address you want to send the letter to and click Add recipient. You can then continue creating your mailshot as normal.
