To download or print a letter you've been working on:
Complete all the steps of the mailshot creation process until you reach stage 3 (Summary and send)
Review your letter details, select 'Download and print' from the Send options menu and click Download at the bottom.
Click 'View letters' on the green pop-up at the top right or navigate to the 'All letters' section in the left sidebar. Find your letter in the list - If the status shows as “Downloading” wait a few minutes and refresh the page until it shows “Downloaded” - and click 'View' under the column Actions.
Once your letter is displayed, click the 'Download' or 'Print' icon located at the top right corner of the screen. You will also receive an email with the option to download your letter.
