Why can't I view certain pages on planning portals?
Some planning portals require the use of cookies to display their pages. If you're in a new browsing session or if your previous session's cookie has expired, you may encounter difficulty accessing pages when following links from other sources.
How can I resolve this issue?
A simple workaround is to first visit the planning portal website directly. This action refreshes your session and typically enables access to planning documents via links from various sources throughout your browsing session.
Is this a common problem?
While this issue is encountered occasionally, it's not very frequent. It may occur with only a few councils' planning portals.